1. What products do you sell?
We specialize in premium leather apparel and accessories, including leather shorts, leather bags, and leather gloves. Each item is crafted with care using high-quality leather for durability and timeless appeal.
2. How can I place an order?
Simply browse our collections, add your favorite items to the cart, and proceed to checkout. Once your order is confirmed, you’ll receive an email with your order details and tracking number once shipped.
3. What payment methods do you accept?
We accept all major payment methods including Visa, MasterCard, American Express, and PayPal.
4. How long does shipping take?
Orders are processed within 1–3 business days and typically delivered within 4–7 business days in the USA. Shipping times may vary depending on your location and carrier delays.
5. Can I return or exchange my order?
Yes. You can request a return or exchange within 7 days of delivery, provided the items are unused, unworn, and in original condition. To start a return, please contact us at help@lioraverde.com.
6. Do you offer international shipping?
Currently, we ship within the United States. International shipping options may be added in the future.
7. How can I track my order?
After your order has been shipped, you’ll receive a confirmation email with a tracking number. You can use this number to check the delivery status through the carrier’s website.
8. Are your leather products genuine?
Yes. All Liora Verde products are made from authentic, premium-quality leather, carefully selected for its texture, strength, and durability.
9. How do I care for my leather products?
To keep your leather items in top condition:
- Avoid exposure to water or direct sunlight for long periods.
- Clean with a soft, dry cloth.
- Use a quality leather conditioner periodically.
10. How can I contact customer support?
You can reach our support team anytime via email at help@lioraverde.com.