At Liora Verde, we aim to provide clear and fair return guidelines to ensure a smooth shopping experience. Please review the policy below before requesting a return.
Eligibility for Returns
- Items must be unused, unworn, and in their original packaging
- Return requests must be submitted within 7 days of order delivery
- Items marked as final sale are not eligible for return
How to Request a Return
To initiate a return, please contact us at help@lioraverde.com with your order number and reason for the request.
Once approved, return instructions and the designated return address will be provided.
Return Shipping
Customers are responsible for return shipping costs unless the item received is incorrect or damaged.
Refunds
After the returned item is received and inspected, approved refunds will be issued to the original payment method within 5–7 business days. Processing times may vary depending on your payment provider.
Exchanges
If you wish to exchange an item, please include the replacement item details in your return request. Exchanges are subject to product availability.
Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 48 hours of delivery with supporting details so we can assist you promptly.
Liora Verde
Business Address:
2438 Industrial Blvd, Abilene, TX 79605
Email: help@lioraverde.com
Customer Support: +1-XXX-XXX-XXXX