Processing Time
All orders are processed within 1–3 business days. Once processed, you will receive a confirmation email with tracking details.
Shipping Time
- Standard Shipping (USA): 4–7 business days
- Express Shipping: 2–3 business days
Shipping times may vary slightly depending on location and carrier delays.
Shipping Charges
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
Order Tracking
Once your order has shipped, you’ll receive a tracking number via email. You can track your package anytime through the carrier’s website.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us immediately at help@lioraverde.com so we can assist in resolving the issue.